Eligibility screening · Real-time
Know they fit the offer before you spend a penny on them
Find out whether the person, and the details they give you, meet your offer's requirements before they accept it, before the account progresses and before you pay to acquire them.
Age-restricted products and generous promotions attract people who do not qualify. Provero checks age and whether the supplied name, date of birth and address belong to the person behind the number, before the bonus is paid, the order is placed or the account goes any further. No document upload.
- Real-time, at sign-up
- No document upload
- Your age thresholds
An ineligible customer is the most expensive one you will ever acquire
You paid to acquire them. You paid the bonus, the sample or the introductory rate. Then you find out they were never eligible, and you pay again to unwind it.
For age-restricted products the cost does not stop at wasted acquisition. Selling to an under-age customer puts your licence and your reputation at risk.
What an ineligible customer costs you
- Acquisition spend and incentives on people who cannot use the offer.
- Regulatory and licensing exposure from under-age customers.
- Clawbacks, refunds and account closures after the fact.
- Lost sign-ups every time a genuine customer is asked for a document.
Why self-declared details are not enough
Most sign-up flows take the customer's word for it. A date of birth typed into a form proves nothing.
Document checks catch more, but every upload request loses genuine customers at the point they were about to convert.
The gap between the two is where under-age customers, borrowed phones and details that belong to someone else get through.
What Provero confirms before they proceed
Provero checks the details the customer has already given you against independent data. Nothing more is asked of them.
Whether they meet your age requirement
Confirmation that the customer meets your minimum age, such as 18+ or 25+.
Whether their stated age is believable
Whether the age they give you fits the person behind the number they supplied. A mismatch suggests the phone is not theirs.
Whether their details belong to them
Whether the name and date of birth supplied match the person the number belongs to.
Whether the address is theirs
Whether the address supplied matches the person behind the number, for offers that depend on where customers live.
Who needs another step
A clear signal for which customers can proceed and which should go to another verification step.
What changes
Spend only on eligible customers
Bonuses, samples and introductory rates go to people who can use them.
Under-age customers stopped earlier
Before the purchase, not at the door or in an audit.
Higher conversion
Genuine customers are not asked for documents they should not need.
Fewer clawbacks
Less unwinding of accounts and incentives after the fact.
Who it's for
Gambling
Confirm age and fit before a deposit, a free bet or a bonus is released.
Alcohol
Check age before checkout or delivery is booked.
Vaping
Keep under-age customers out of the funnel before you pay to acquire them.
Financial services promotions
Confirm the applicant fits the promotion before you pay the incentive.
Where it fits
Provero runs in the background while the customer completes sign-up. Customers who fit continue. Customers who do not are stopped or sent to your next age-assurance step.
Eligibility screening answers whether someone fits an offer. It is not a full KYC process.
- Real-time
- At sign-up, at checkout or before an offer is released.
- Bulk
- Check existing customers before an age-restricted campaign.
Why Provero
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A simple integration
One integration in your sign-up flow, using details the customer already gives you.
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Answers inside the journey
Results come back in real time, while the customer is still signing up.
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More confidence when you need it
When an offer needs more than eligibility, full identity verification is available through the same integration and account.
Pricing
Eligibility screening is quoted on your volumes and the coverage you need, and paid from the same prepaid balance as everything else.
Eligibility screening FAQ
Is this KYC?
Which customers can be age-checked?
What if a customer's age is not confirmed?
Screen before you spend on the customer
Run a free check now. Then create an account and talk to us about screening your own sign-ups.